Season Ticket update for the play off game V Widnes Wild.

With the Play-Off Quarter Final home leg against Widnes Wild coming up at The Den, we want to make sure our season ticket holders know exactly how to secure their discounted ticket for the game.

First of all, this is an ALL TICKET fixture. There will be no walk-in tickets available on game night, so if you want to be there, you need to get booked in advance.

Your season ticket does not automatically include entry to play-off games, but you will still receive your season ticket holder discount. We’ve made that process as simple as possible through our pass invoice system, so there is no need to mess around with discount codes or try to work out which ticket to buy.

Instead, every active season ticket holder will receive their own invoice by email, with their discounted ticket price already applied based on their pass type.

So, in simple terms, here is how it works.

Step 1 – once the game is set up and live in the system, Ticket Forge will automatically identify all active season ticket holders.

Step 2 – the system will then generate an individual invoice for each pass holder for this specific fixture.

Step 3 – your discount will be applied automatically based on your season pass category, whether that is adult, child, concession, family or sponsor.

Step 4 – that invoice will then be sent directly to your email inbox.

Step 5 – you simply open the invoice, follow the payment link and complete your purchase at your discounted rate.

That means no codes, no confusion, and no risk of paying the wrong price. Everything is set up for you automatically.

The main thing we need season ticket holders to understand is that you still need to complete the purchase once your invoice arrives. Receiving the invoice does not reserve your seat on its own — it is the payment of that invoice that secures your ticket for the game.

Please also keep an eye on your junk or spam folder just in case your email provider decides to be awkward.

This system has been built to make things fair, quick and easy for our most loyal supporters, while also helping the club manage what is expected to be a big crowd for a huge night of hockey at The Den.

So when your invoice lands, don’t sit on it.

Get your ticket secured, get ready for a big atmosphere, and let’s make sure The Den is rocking for playoff hockey.