PRIVACY POLICY
This Privacy Policy applies to:
- dragonsihc.co.uk
- dragonsihc.com
1. Data Controller
Deeside Dragons Ice Hockey Club is the Data Controller under UK GDPR.
2. Data We Collect
We may collect:
- Name
- Phone number
- Billing address
- Purchase history
- Account details
3. Limited Date of Birth Use
Date of Birth may be used temporarily for eligibility checks.
It is not stored after verification.
4. How We Use Data
We use data to:
- Process purchases
- Deliver tickets
- Communicate match information
- Provide support
- Improve services
We do not sell or trade data.
5. Marketing
Marketing is only sent where opted in.
Users may unsubscribe at any time.
6. Payments
Payments are processed securely via:
- Stripe
- SumUp
We do not store card details.
7. Analytics
We may use anonymised postcode data (e.g. CH5) for attendance insights.
No individual can be identified.
8. Cookies
We use essential cookies only for:
- Login
- Checkout
- Security
9. Data Security
We use:
- SSL encryption
- Restricted access
- Secure hosting
10. Data Sharing
Data is only shared where necessary (e.g. payment providers or legal requirements).
11. Data Retention
- Purchase records: up to 6 years
- Inactive accounts: removed after 2 years
12. Children
Accounts should be managed by adults.
We do not knowingly collect data from under 16s without consent.
13. Your Rights
You have the right to:
- Access data
- Correct data
- Request deletion
- Withdraw consent
14. Complaints
You may contact the ICO:
www.ico.org.uk
15. Updates
This policy may be updated periodically.